Privacy Policy

Effective Date: June 20, 2026

At Dependable Pro Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information provided through our website, phone calls, email communications, and text messaging services.

Information We Collect

We may collect:

• Name

• Phone number

• Email address

• Service address

• Billing information

• Information you provide when requesting services, estimates, or support

How We Use Your Information

We use your information for:

• Conversational/customer support

• Informational/service updates

SMS/Text Messaging

By providing your mobile phone number and opting in, you agree to receive text messages from Dependable Pro Services regarding:

• Conversational/customer support

• Informational/service updates

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP or CANCEL. For assistance, reply HELP or contact us directly.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information Sharing

We may share information with trusted service providers that assist us in operating our business, processing payments, or delivering services. These providers are contractually obligated to protect your information and may only use it for business purposes related to the services they provide to us.

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We may also disclose information when required by law.

We do not sell, rent, transfer, or otherwise share consumer personal data, including mobile numbers and SMS opt-in consent, with external organizations for any purpose other than essential service delivery or legal compliance.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Dependable Pro Services Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@dependableproservices.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

If you have questions about this policy or our SMS program, contact Dependable Pro Services at 423-808-2900, info@dependableproservices.com, or contact us at 103 Palisades Drive Suite 108, Signal Mountain, TN 37377